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Settings: Multiple Responses Per Computer

Change Settings Button

Can I allow multiple responses per computer?

Yes, you set the link response options. This tutorial explains each setting under the [Change Settings] button of the (Web Link) Collector when you select multiple responses per computer:

Select  Yes, I would like to allow multiple responses per computer

The Collector Settings let you to determine the settings or survey "behavior" for the survey link or Collector. 
You choose: Will you allow multiple responses for the survey, Yes or No?

The Multiple Responses per Computer setting refreshes the cookie each time the link is accessed to open a new, blank survey for a fresh response. Respondents cannot re-enter the survey after it has been closed to make edits later. This also means it is not possible for other respondents to see anyone else's response.

 
On this page: 
  1. Allow Multiple Responses?
  2. Add a Thank You page?
  3. Add a redirect page upon survey completion?
  4. Save IP address with results?
Note: The Web Link Settings are stored with a cookie on the respondent's computer.		 

Set or stored with a cookie: What does this mean?

These settings work under two conditions:

  1. Respondents take the survey on the same computer and browser
  2. Cookies are enabled. The cookies must be saved - cookie-dependent!(Note: Some browser security settings do automatically delete cookies after every session.)

 

 one

Allowing Multiple Responses Per Computer

Selected: Select Yes : allow multiple responses per computer.

 

Note: Please use the multiple response per computer setting if respondents will be using the same computer to take the survey. With this setting, it is not possible for respondents to re-enter their surveys to make changes later.

  
one

 Allow Multiple Responses?

 To allow multiple response from the same computer, Select Yes : allow multiple responses per computer after you open the Collector Settings:

allow multiple responses per com - yes.gif

When you select Yes: allow multiple responses per computer the following options open for allowing edits.

  • No:  once a page is submitted, respondents cannot go back and change existing responses. Selecting “No” prevents respondents from editing the survey once a page is submitted.  This means, once the “Next” link is clicked, or the page is submitted, respondents will not be able to go backward in the survey to make edits. (After respondents click "Next" page they will not be able to return to previous pages.  The "Previous" link will not be visible.)
  • Yes:  respondents can go back and update existing responses until the survey is finished. After finishing, the respondent will not be able to re-enter the survey. (Once the Done link has been clicked or the survey has been exited or closed, they will not be able to open the survey again.  Instead, a new blank survey will open for the next respondent when the link is clicked a second time.)
two

 Add a Thank You Page?

 

To add a thank you page to your survey, select “Yes” under display a "Thank You" page.

Note: You cannot see the Thank You Page in the survey design or within the survey preview function. It is connected to the actual Collector link and works only when the completion option is met when testing the Collector link. You cannot see a Collector Thank You Page within the survey design preview function. More Thank You Page options

 
WarningBy assigning the Thank You page to the Collector link it allows you the ability to create a custom thank you message per audience. *Professional feature.
Select “No” if you do not want a thank you page displayed upon survey completion.
  
three

 Add a Redirect Page upon Survey Completion

 

Survey completion option when selecting YES, to allow multiple responses per computer

The survey completion setting determines what happens when the survey is exited or completed. * Professional feature

  1. Redirect to your own webpage
  2. Close the Window, or
  3. Loop to the start of survey and allow another response
Loop Option.gif
  
four

 Save IP Address in Results?

 

Why would I Save the IP Address in my Results?

Saving the IP address in your results allows you to track respondent information.

  • If you select “No,” the tracking information will not be collected. – Your results will be completely anonymous.
  • If you select “Yes,” the tracking information will be stored in your results.

Warning  If you originally select “Yes,” for this setting, you can decide later to change it to “No” and the results will then be anonymous. However, if you first choose “No,” it will not be possible to recover the IP or Tracking information. Absolutely NO tracking information is collected when you select "No," do not collect IP information. More about IP addresses

  Saving Collector Settings 

To save your new Settings, click the [Save Settings] button to save your settings. You will then see the saved settings message for confirmation.

Select  Your collector settings have been saved.

Note: You may change the settings after you have sent out the link. The system updates all links automatically when you change the Settings!

 
 Cookie-Dependent
 

These settings work only when the cookies are saved on the respondent's computer. 

  
  Having technical problems with your survey? Click here
 

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