As stated in our privacy policy, we will not use your data for our own purposes. The data you collect is kept private and confidential. You are the owner of data collected or uploaded into the survey.

We do offer SSL encryption for the survey link and survey pages during transmission. The cost is an additional $9.95 per month or $100 with an Annual subscription.

We are located in the US and all surveys and data are stored on our servers. The servers are kept at Sungard - www.sungard.com.

In regards to the security of our infrastructure, here is an overview:

Physical

• Servers kept in locked cage
• Entry requires a passcard and biometric recognition
• Digital surveillance equipment
• Controls for temperature, humidity and smoke/fire detection
• Staffed 24/7

Network

• Multiple independent connections to Tier 1 Internet access providers
• Fully redundant OC-48 SONET Rings
• Uptime monitored every 5 minutes, with escalation to SurveyMonkey staff
• Firewall restricts access to all ports except 80 (http) and 443 (https)
• QualysGuard network security audits performed weekly.  Hackersafe scans performed daily.

Hardware

• Servers have redundant internal power supplies
• Data is on RAID 10, operating system on RAID 1
• Database is log-shippped to standby server and can failover in less than one hour

Software

• Code in ASP.NET 2.0, running on SQL Server 2005 and Windows 2003 Server
• Latest patches applied to all operating system and application files
• SSL encryption of all billing data and passwords
• Data backed up every hour internally
• Data backed up every night to centralized backup system, with offsite backups in event of catastrophe