Email Invitation Features:

This collector enables you to send one link to the survey through a message delivered by our mail server:

NOTE: To learn more about our list upload and list size policy, please view the following:

Invitation Usage

How the Invitation Links Work:

When our mail server delivers the message, the system automatically generates unique links. Each unique link is tied to a specific email address in the list via the tags included in the default message.

Only the recipient will know his/her unique link. As the survey author, you will not be able to see each assigned link inside the collector.

EXAMPLE: You have 10 email addresses in the list. Ten messages and links will be delivered. As a person responds, his or her email is populated on the response in the Analyze section and tracked by status in the collector.

Can I add multiple links or collect multiple responses? 

Only one [SurveyLink] tag is allowed in the body content. 

• No one can forward their assigned link to others or use that link to submit multiple responses.
• If a person is to respond multiple times, view the following option: Answering an invitation multiple times

NOTE: If you want others who are not uploaded into the list to take the survey, consider adding a Web Link collector into the bottom of the message. Label it as a link that can be forwarded to others who may want to respond. These new responses will not be tracked as they will use this anonymous link. 

Creating the Invitation:

Step 1:

To get started, click on the [Collect] icon on the My Surveys page next to the survey. (Choose the [Add New Collector] button if previous collectors have been created.)

1. Select the Upload your own emails and have us send a survey invitation option.
2. Name the collector.
3. Click on the [Next Step] button to progress.

Step 2:

Add the emails through the [Add Recipients] section.

• For a new list, click the [Add Recipients to List] button.
• Or create a new one in the Address Book first before creating the Email Invitation.

Want to learn more about creating lists?   How to import email addresses   Watch the upload in action!   NOTE: You cannot use this type of collector to send through a single distribution email address, or one that forwards the link to others.

Step 3: 

The Message Manager page opens. The settings and restrictions buttons are located on the left side of the page.

These determine if you want to allow the survey to be edited or not, if you want add a thank you page, if you want add a cutoff date and time or maximum response count, etc.

Step 4: 

Select the [Edit Messages] button located on the left side of the screen to customize the invitation. 

Click the [Create New Message] button to begin and choose:

1. Who should receive the email.
2. Customize the message, enter the Reply address, and click the [Save and Preview] button.
• If you have already created a message in the past, you can copy the body of a previous message when creating the new one.
3. Click the [Schedule Delivery] button to configure a delivery date and time or send the message immediately.