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Page: General Information
1. Please indicate your age:
 answered question433
 
skipped question
1
 Response
Percent		Response
Count
a) 18 - 28
5.3%23
b) 29 - 39
32.1%139
c) 40 - 50
40.2%174
d) 51 - 60
20.3%88
e) Over 60
2.1%9

2. Gender:
 answered question431
 
skipped question
3
 Response
Percent		Response
Count
Male
3.5%15
Female
96.5%416

3. Race/Ethnicity (optional)
 answered question336
 
skipped question
98
 Response
Count
Show replies336

4. County of your work place:
 answered question432
 
skipped question
2
 Response
Count
Show replies432

5. City of your work place:
 answered question430
 
skipped question
4
 Response
Count
Show replies430

6. What other legal organizations are you a member of? (Please indicate all that apply)
 answered question400
 
skipped question
34
 Response
Percent		Response
Count
a) National Association of Legal Assistants
17.3%69
b) National Federation of Paralegal Associations
1.3%5
c) North Carolina Paralegal Association
31.5%126
d) N.C. Academy of Trial Lawyers Legal Assistant Division
8.8%35
e) Alamance County Paralegal Association
1.3%5
f) Cumberland County Paralegal Association
0.5%2
g) Guilford Paralegal Association (formerly Greensboro)
2.8%11
h) Metrolina Paralegal Association
6.8%27
i) Raleigh-Wake Paralegal Association
12.5%50
j) Legal Support Staff of North Carolina
1.8%7
k) None
35.5%142
Show repliesOther (please specify)
15.0%60

Page: Educational Background
7. Please indicate the highest level of formal education completed and your legal assistant education attained:
 answered question429
 
skipped question
5
 Response
Percent		Response
Count
a) High School or GED
2.6%11
b) Some college
11.0%47
c) Associates Degree
14.7%63
d) Bachelors Degree
19.3%83
e) Masters Degree
2.8%12
f) Ph.D.
0.2%1
g) J.D., LL.M or LL.D
0.2%1
h) Undergraduate Certificate Program
0.9%4
i) Post-Baccalaureate Certificate Program
17.9%77
j) Associates Degree Paralegal Program
8.2%35
k) Bachelors Degree Paralegal Program
1.2%5
l) Masters Degree Paralegal Program 0.0%0
m) Non-Degreed Paralegal Certificate Program
4.9%21
n) On the job training
8.9%38
Show repliesOther (please specify)
7.2%31

8. Was your paralegal program ABA-approved at the time you attended?
 answered question308
 
skipped question
126
 Response
Percent		Response
Count
a) Yes
46.8%144
b) No
30.5%94
c) Unknown
22.7%70

Page: Legal Assistant Information
9. How many years have you worked as a legal assistant?
 answered question394
 
skipped question
40
 Response
Percent		Response
Count
a) 1 - 5
12.4%49
b) 6 - 10
22.8%90
c) 11 - 20
41.1%162
d) Over 20
23.6%93

10. Age you joined the legal profession (any position):
 answered question390
 
skipped question
44
 Response
Percent		Response
Count
a) 18 - 25
55.1%215
b) 26 - 35
31.0%121
c) 36 - 45
11.3%44
d) 46 - 55
2.3%9
e) Over 55
0.3%1

11. Did you join the legal profession before you completed an educational program pertaining to your legal assistant education?
 answered question388
 
skipped question
46
 Response
Percent		Response
Count
Yes
63.7%247
No
36.3%141

12. Please indicate all of the following credentials you have attained:
 answered question78
 
skipped question
356
 Response
Percent		Response
Count
a) CLA (NALA’s Certified Legal Assistant designation)
98.7%77
b) RP (NFPA’s paralegal advanced competency designation)
1.3%1

13. Please indicate if you have applied for NCCP (North Carolina Certified Paralegal):
 answered question382
 
skipped question
52
 Response
Percent		Response
Count
Yes
69.1%264
No
30.9%118

14. In your office, are there different levels of legal assistant positions?
 answered question391
 
skipped question
43
 Response
Percent		Response
Count
Yes
33.0%129
No
67.0%262

15. In your office, what is your title?
 answered question394
 
skipped question
40
 Response
Percent		Response
Count
a) Legal Assistant
11.7%46
b) Paralegal
55.8%220
c) Both a) and b)
19.8%78
Show repliesOther (please specify)
12.7%50

16. How many years have you been employed by your present employer?
 answered question395
 
skipped question
39
 Response
Percent		Response
Count
a) Less than 1 year
10.6%42
b) 1 - 3
20.0%79
c) 4 - 10
39.7%157
d) 11 - 15
14.7%58
e) 16 - 20
8.6%34
f) Over 20
6.3%25

17. How did you obtain your current position?
 answered question394
 
skipped question
40
 Response
Percent		Response
Count
a) Blind Resume
8.9%35
b) Classified Ad
16.8%66
c) School Placement
2.3%9
d) Promotion
7.1%28
e) Paralegal Association Job Bank
0.3%1
f) Networking
33.5%132
g) Employment Agency
11.9%47
Show repliesOther (please specify)
19.3%76

18. What do you feel helped you obtain your current position?
 answered question390
 
skipped question
44
 Response
Percent		Response
Count
a) Experience
27.4%107
b) Education
11.3%44
c) Both
54.1%211
Show repliesOther (please specify)
7.2%28

19. Please indicate which of the following best describes your work environment:
 answered question393
 
skipped question
41
 Response
Percent		Response
Count
a) Open Desk
5.3%21
b) Shared Cubicle
1.3%5
c) Shared Interior Office
3.1%12
d) Shared Exterior Office
1.5%6
e) Private Cubicle
10.7%42
f) Private Interior Office
53.7%211
g) Private Exterior Office
22.1%87
Show repliesOther (please specify)
2.3%9

20. Have you served on a LAD committee?
 answered question393
 
skipped question
41
 Response
Percent		Response
Count
a) Yes, I am currently serving on a committee.
9.4%37
b) Yes, I have previously served on a committee.
10.4%41
c) No, I have not served on a committee, and would not be interested in doing so.
55.7%219
d) No, but would be interested in doing so.
24.4%96

Page: Employer Information
21. Which best describes your employer?
 answered question401
 
skipped question
33
 Response
Percent		Response
Count
a) Private Law Firm
81.3%326
b) Corporation
10.0%40
c) Bank
0.5%2
d) Insurance Company
0.2%1
e) Government
2.2%9
f) Health/Medical Field
1.5%6
g) Non-Profit Organization
2.0%8
h) Legal Services
1.2%5
Show repliesOther (please specify)
1.0%4

22. How many legal assistants work in your place of employment?
 answered question398
 
skipped question
36
 Response
Percent		Response
Count
a) 1
10.8%43
b) 2 - 4
27.4%109
c) 5 - 9
23.6%94
d) 10 - 15
11.6%46
e) 16 - 25
9.0%36
f) 26 - 40
7.0%28
g) Over 40
10.6%42

23. How many attorneys are in your firm, legal department or government office?
 answered question399
 
skipped question
35
 Response
Percent		Response
Count
a) 1
9.0%36
b) 2 - 4
21.1%84
c) 5 - 9
16.5%66
d) 10 - 15
7.8%31
e) 16 - 25
9.0%36
f) 26 - 40
8.0%32
g) Over 40
28.6%114

24. What is the number of employees in your place of employment, excluding attorneys and legal assistants?
 answered question398
 
skipped question
36
 Response
Percent		Response
Count
a) 0
5.8%23
b) 1
5.8%23
c) 2 - 4
13.1%52
d) 5 - 9
14.6%58
e) 10 -15
7.0%28
f) 16 - 25
8.5%34
g) 26 - 40
9.5%38
h) Over 40
35.7%142

25. Which position is in charge of the management of the legal assistants in your place of employment?
 answered question401
 
skipped question
33
 Response
Percent		Response
Count
a) Supervising Attorney(s)
56.6%227
b) Attorney Administrator
1.7%7
c) Legal Assistant Administrator
7.2%29
d) Office Manager/Administrator
26.9%108
Show repliesOther (please specify)
7.5%30

26. Do you commute longer than fifteen minutes to your place of employment?
 answered question398
 
skipped question
36
 Response
Percent		Response
Count
Yes
61.6%245
No
38.4%153

27. If yes, How far? And what is the reason for the commute?
 answered question242
 
skipped question
192
 Response
Count
Show replies242

Page: Work Duties/responsibilities
28. Please indicate your current work status:
 answered question394
 
skipped question
40
 Response
Percent		Response
Count
a) Full time (35 hours and over per week)
94.9%374
b) Part-time (less than 35 hours per week)
5.1%20
c) Temporary 0.0%0
Other (please specify) 0.0%0

29. Please indicate the secretarial assistance provided to you:
 answered question392
 
skipped question
42
 Response
Percent		Response
Count
a) Personal secretary
4.6%18
b) Share secretary with office staff
27.8%109
c) Perform own secretarial duties
51.0%200
d) Access to secretarial pool
6.9%27
Show repliesOther (please specify)
9.7%38

30. Please state whether you attend and/or participate in the following (indicate all that apply):
 answered question387
 
skipped question
47
 Response
Percent		Response
Count
a) Attorney/client meetings
78.3%303
b) Depositions
22.2%86
c) Arbitrations
8.5%33
d) Mediations
17.6%68
e) Real estate closings
17.1%66
f) Court-hosted settlement conferences
7.0%27
g) Motions
16.8%65
h) Calendar call
8.0%31
i) Voir dire
10.9%42
j) Trials
29.7%115
k) Administrative hearings
11.6%45
l) Merger/Acquisition closings
11.6%45
m) None
9.8%38
Show repliesOther (please specify)
9.6%37

31. How often do you attend the above?
 answered question383
 
skipped question
51
 Response
Percent		Response
Count
a) Always
24.0%92
b) Occasionally
58.2%223
c) Rarely
7.6%29
d) Never
3.4%13
e) Not applicable
6.8%26

32. Activity 1
 answered question389
 
skipped question
45
 Response
Count
Show replies389

33. Activity 2
 answered question382
 
skipped question
52
 Response
Count
Show replies382

34. Activity 3
 answered question375
 
skipped question
59
 Response
Count
Show replies375

35. Area 1
 answered question393
 
skipped question
41
 Response
Count
Show replies393

36. Area 2
 answered question318
 
skipped question
116
 Response
Count
Show replies318

37. Please indicate in which of the following courts your office practices (indicate all that apply):
 answered question360
 
skipped question
74
 Response
Percent		Response
Count
a) District Court (Civil and/or Criminal)
77.5%279
b) Superior Court (Civil and/or Criminal)
84.4%304
c) Juvenile Court
12.8%46
d) N.C. Court of Appeals
63.6%229
e) N.C. Supreme Court
48.1%173
f) U.S. District Court
55.0%198
g) U.S. Court of Appeals
38.3%138
h) U.S. Supreme Court
26.1%94
i) U.S. Court of Federal Claims
15.0%54
j) U.S. Bankruptcy Court
37.8%136
Show repliesOther (please specify)
15.6%56

Page: Salary/Benefit Information
38. Does your firm bill for your legal assistant time?
 answered question376
 
skipped question
58
 Response
Percent		Response
Count
Yes
72.3%272
No
27.7%104

39. If you answered “yes” to the previous question, please indicate your billable hourly rate:
 answered question267
 
skipped question
167
 Response
Percent		Response
Count
a) $20 - 40
1.1%3
b) $41 - 60
7.9%21
c) $61 - 80
19.1%51
d) $81 - 100
30.7%82
e) $101 - 120
16.1%43
f) $121 - 140
16.5%44
g) $141 - 160
5.2%14
h) Over $160
3.4%9

40. Is your position considered to be?
 answered question375
 
skipped question
59
 Response
Percent		Response
Count
Exempt (salaried, no overtime)
38.9%146
Non-exempt
61.1%229

41. Please state how you are compensated:
 answered question376
 
skipped question
58
 Response
Percent		Response
Count
a) Hourly
25.3%95
b) Salary
23.1%87
c) Salaried with overtime
27.9%105
d) Salaried with bonus
20.5%77
e) Per Diem 0.0%0
Show repliesOther (please specify)
3.2%12

42. How many billable hours per day are you expected to produce?
 answered question354
 
skipped question
80
 Response
Percent		Response
Count
a) 4.0
0.8%3
b) 4.5
2.3%8
c) 5.0
4.0%14
d) 5.5
2.0%7
e) 6.0
11.9%42
f) 6.5
7.3%26
g) 7.0
11.6%41
h) No minimum
48.9%173
Show repliesOther (please specify)
11.3%40

43. Please indicate if the answer above is an average per day or minimum per day.
 answered question190
 
skipped question
244
 Response
Percent		Response
Count
Average
70.5%134
Minimum
29.5%56

44. Indicate the average number of overtime hours you work per week:
 answered question318
 
skipped question
116
 Response
Percent		Response
Count
a) 1 - 2 hours
60.1%191
b) 3 - 5 hours
28.3%90
c) 6 - 10 hours
8.5%27
d) Over 10 hours
3.1%10

45. What form of compensation is used for overtime pay?
 answered question360
 
skipped question
74
 Response
Percent		Response
Count
a) Cash
45.8%165
b) Compensatory time off
18.1%65
c) Combination of cash and compensatory time off
13.1%47
d) None
19.7%71
Show repliesOther (please specify)
3.3%12

46. Do you receive a yearly bonus?
 answered question372
 
skipped question
62
 Response
Percent		Response
Count
Yes
82.0%305
No
18.0%67

47. If you receive a bonus, what is the basis for your bonus? (select the best answer)
 answered question317
 
skipped question
117
 Response
Percent		Response
Count
a) Years of service
6.3%20
b) Christmas bonus
38.5%122
c) Billable hours
8.8%28
d) Firm profits
16.4%52
e) Performance
18.6%59
Show repliesOther (please specify)
11.4%36

48. Please state the range of your bonus.
 answered question307
 
skipped question
127
 Response
Percent		Response
Count
a) $100 - $999
33.9%104
b) $1,000 - $1,499
22.5%69
c) $1,500 - $1,999
10.1%31
d) $2,000 - $2,499
7.2%22
e) $2,500 - $2,999
5.9%18
f) $3,000 - $3,499
4.6%14
Show repliesOther (please specify)
16.0%49

49. Please state your salary range (excluding bonuses):
 answered question370
 
skipped question
64
 Response
Percent		Response
Count
a) $15,000 - $20,999 per year
2.2%8
b) $21,000 - $25,999 per year
3.0%11
c) $26,000 - $30,999 per year
4.9%18
d) $31,000 - $35,999 per year
13.0%48
e) $36,000 - $40,999 per year
13.5%50
f) $41,000 - $45,999 per year
21.4%79
g) $46,000 - $49,999 per year
9.5%35
h) $50,000 - $59,999 per year
22.7%84
i) Over $60,000 per year
10.0%37

50. How often does your employer grant an increase in salary?
 answered question374
 
skipped question
60
 Response
Percent		Response
Count
a) Every six months
1.6%6
b) Once per calendar year
64.7%242
c) Once per year depending on start date
13.9%52
d) No set scheduled increase
17.1%64
Show repliesOther (please specify)
2.7%10

51. Does your employer provide the following paid days off? (Indicate all that apply)
 answered question370
 
skipped question
64
 Response
Percent		Response
Count
a) Sick
84.9%314
b) Personal
73.8%273
c) Vacation
94.1%348
d) Holiday
96.2%356

52. Are you able to carry over sick, personal and vacation days to the next year?
 answered question366
 
skipped question
68
 Response
Percent		Response
Count
a) Some
53.3%195
b) All
13.7%50
c) All through the 1st quarter of the following year
1.6%6
d) No
31.4%115

53. Does your employer provide for the following paid holidays? (indicate all that apply)
 answered question372
 
skipped question
62
 Response
Percent		Response
Count
a) New Year’s Day
98.9%368
b) Martin Luther King Jr.’s Birthday
47.8%178
c) President’s Day
9.1%34
d) Good Friday/Easter Monday
78.0%290
e) Memorial Day
94.9%353
f) Independence Day
95.4%355
g) Labor Day
97.0%361
h) Columbus Day
5.4%20
i) Veteran’s Day
19.4%72
j) Thanksgiving Day
99.2%369
k) Day after Thanksgiving Day
94.1%350
l) Christmas Eve
83.1%309
m) Christmas Day
98.9%368

54. Does your employer offer any of the following (indicate all that apply)
 answered question348
 
skipped question
86
 Response
Percent		Response
Count
a) 401(k) plan
73.6%256
b) Profit sharing plan
36.2%126
c) Pension/Retirement plan
25.6%89
d) SEP plan
8.0%28
e) Employer match savings plan
21.3%74
Show repliesOther (please specify)
4.3%15

55. Please state whether your employer provides for the following expenses:
 answered question374
 
skipped question
60
 YesNoPartialResponse
Count
a) Health insurance 75.1% (280)4.6% (17)20.4% (76)373
b) Life insurance74.0% (267)16.1% (58)10.0% (36)361
c) Dental insurance48.7% (171)31.9% (112)19.4% (68)351
d) Short-term disability insurance61.0% (203)29.7% (99)9.3% (31)333
e) Long-term disability insurance56.4% (185)33.2% (109)10.4% (34)328
f) Maternity benefits60.1% (176)32.8% (96)7.2% (21)293
g) Parking64.7% (207)27.5% (88)7.8% (25)320
h) Leased car/mileage55.6% (159)41.6% (119)2.8% (8)286
i) Professional organization dues85.6% (308)8.1% (29)6.4% (23)360
j) Personal representation43.6% (112)44.4% (114)12.1% (31)257
k) Pension/401(k)74.7% (254)18.2% (62)7.1% (24)340
l) Family health benefits35.3% (106)42.3% (127)22.3% (67)300
m) Paid day care1.7% (4)95.5% (231)2.9% (7)242
n) Medical reimbursement36.8% (105)56.5% (161)6.7% (19)285
o) Cafeteria plan33.2% (88)64.5% (171)2.3% (6)265
p) CLE reimbursement85.3% (295)7.2% (25)7.5% (26)346
q) Social gatherings64.9% (192)30.4% (90)4.7% (14)296
r) NCCP registration fee 77.0% (235)20.3% (62)2.6% (8)305

56. How satisfied are you with the following factors affecting work? 1 = dissatisfied 2 = satisfied 3 = very satisfied
 answered question375
 
skipped question
59
 123Response
Count
a) Salary14.4% (54)57.3% (215)28.3% (106)375
b) Bonus33.2% (121)39.2% (143)27.7% (101)365
c) Benefits11.8% (44)51.7% (193)36.5% (136)373
d) Professional status12.6% (47)50.9% (190)36.5% (136)373
e) Scope of responsibility8.6% (32)51.2% (191)40.2% (150)373
f) Workload too high9.5% (32)78.9% (266)11.6% (39)337
g) Workload too low14.5% (45)74.9% (233)10.6% (33)311
h) Workload is irregular18.0% (55)69.9% (214)12.1% (37)306
i) Attorney contact5.7% (21)52.0% (191)42.2% (155)367
j) Client contact9.1% (33)52.6% (190)38.2% (138)361
k) Secretarial support27.2% (97)52.5% (187)20.2% (72)356
l) Office space15.2% (56)47.7% (176)37.1% (137)369

Page: Legal Software and Technology
57. Does your office have access to?
 answered question374
 
skipped question
60
 Response
Percent		Response
Count
a) E-mail 0.0%0
b) Internet 0.0%0
c) Both
99.7%373
d) Neither
0.3%1

58. Would you be interested in using the Internet to respond to surveys in the future?
 answered question372
 
skipped question
62
 Response
Percent		Response
Count
Yes
95.2%354
No
4.8%18

59. Have you ever participated in the LAD flash survey on LAD’s web page?
 answered question370
 
skipped question
64
 Response
Percent		Response
Count
Yes
41.9%155
No
58.1%215

60. Which of the following legal research software does your firm utilize?
 answered question356
 
skipped question
78
 Response
Percent		Response
Count
a) Westlaw/Premise
68.5%244
b) Lexis/Michie
64.9%231
c) PITA
2.0%7
d) LOIS
5.6%20
e) Dialog
7.9%28
Show repliesOther (please specify)
6.5%23

61. How often do you use the software referenced in the previous question?
 answered question369
 
skipped question
65
 Response
Percent		Response
Count
a) Always
17.1%63
b) Occasionally
33.6%124
c) Rarely
27.4%101
d) Never
19.2%71
e) Not applicable
2.7%10

Page: Continuing Legal Education
62. Have you attended any law-related seminars within the past year?
 answered question372
 
skipped question
62
 Response
Percent		Response
Count
Yes
83.9%312
No
16.1%60

63. If you attended law-related seminars within the past year, please state the organization providing the seminar:
 answered question312
 
skipped question
122
 Response
Percent		Response
Count
a) National Business Institute
8.3%26
b) N.C. Bar Association
76.9%240
c) N.C. Paralegal Association
21.8%68
d) N.C. Academy of Trial Lawyers Legal Assistant Division
10.9%34
e) Institute for Paralegal Education
6.1%19
f) International Trademark Association
1.6%5
g) HalfMoon Seminars
3.8%12
h) National Center for Continuing Education
1.3%4
Show repliesOther (please specify)
21.5%67

64. Does your employer provide the following continuing legal education expenses? (Please indicate all that apply)
 answered question359
 
skipped question
75
 Response
Percent		Response
Count
a) Registration fees
97.2%349
b) Travel expenses
67.1%241
c) Hotel expense
57.7%207
d) Paid work day
92.2%331

65. Are you a NCBA Passport member for continuing legal education classes?
 answered question366
 
skipped question
68
 Response
Percent		Response
Count
Yes
8.2%30
No
91.8%336

66. If you answered yes to the above question, does your employer pay for this?
 answered question54
 
skipped question
380
 Response
Percent		Response
Count
Yes
59.3%32
No
40.7%22